Error when opening cloud project: ERROR IN THE APPLICATION
gelöst
Hi all,
I have a severe issue with my Citavi cloud project.
If I want to open the project from the cloud I get the following error message:
"An unknown error occured while opening the project. The internal error message is: Error in the application. If the problem continues ..."
I already tried to uninstall / update the software - did not help.
What can I do?
Thanks,
Lukas
edit: this problem continues now since 3 days
edit: this problem continues now since 3 days
[SOLVED]
The Citavi team greatly supported on this issue on a Sunday. For all others who might have the same issue: An internal ID was not unique and assigned to more than one reference. I guess only the Citavi development team is able to fix the bug.
Thanks again for the great support,
Lukas
[SOLVED]
The Citavi team greatly supported on this issue on a Sunday. For all others who might have the same issue: An internal ID was not unique and assigned to more than one reference. I guess only the Citavi development team is able to fix the bug.
Thanks again for the great support,
Lukas
Thanks for your patience and the kind words, Lukas!
Thanks for your patience and the kind words, Lukas!
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