Why i can't research with IEEE?

porlock z. shared this question 3 months ago
Need Answer

https://help.citavi.com/en/knowledge-base/article/using-ieee-for-your-research

after reading this article.I get my key.

But after "enter my key in the Password field and select the option to save the access information."

I still can not search from IEEE?

Why?Should I enter some in the Username field?

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Comments (1)

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Hello,

Thank you for your message.

It might take some time until the key is acitivated by IEEE. Please repeat your search today.


There is no need to enter a username or group, just the API key as "password".


If you are working in a company network via VPN, please ask your IT team to check the following settings.

Kind regards,

Jana