urgent - please help: Projects missing
I logged into my computer today and clicked on citavi. it asked me to enter my email and password which it usually never does. so i clicked close. then i tried clicking on my project and it wouldn't open and gave me an error message. i exited citavi and reopened it and then it asked me my email and password again so i put it in this time. when i logged in ALL MY PROJECTS HAD DISSAPPEARED!! this is extremely distressing to me as I've been working on these projects for more than a year now. someone please help me.
When i click on my word file and open citavi through there it says that the citavi project has been deleted or my access was removed. I'm literally so stressed about this...can someone help resolve this issue