Problem with shortcut Ctrl + Shift + M (add comment)

Serena D. shared this problem 2 months ago
NEW

Hi, I using Citavi on Mac Mojave through Bootcamp. When I am in the "Quotations & Comments" pane and I try the shortcut Ctrl + Shift + M, what happens is that Citavi disappears and I see all the other apps' windows open in the monitor. When I click back on the monitor Citavi reappears. I think the Citavi shortcut is conflicting with a Windows shortcut, but I was not able to locate it. Any suggestions? Thank you.

Comments (1)

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Dear Serena,

Thank you for your message.

Command + Option + M should minimize all windows of the front app. Did you use this shortcut by accident?

Kind regards,

Jana

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Hi Jana, thank you for your reply. I have checked, I am using Ctrl + Shift + M. I have also tried Command + Option + M: the effect is how you described. But that's a bit different from what I am experiencing.

What I have, I see the "desktop" underneath, with all the windows belonging to all the other apps except the one that was at the front. As you can see from the pic (top monitor), after using Ctrl + Shift + M, Citavi's window is no longer visible, and I only see all the windows belonging to the other apps. The windows are all displayed next to each other, even if during regular usage they would be on top of each other. The bottom monitor is unaffected and displays the windows on top of each other.

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Hi Serena,

Unfortunately, I could not find a solution for the issue you have to experience with your Apple keyboard in Bootcamp. Maybe this article of the Apple support helps.

The only option I can offer you is to create the comment using your mouse.

Kind regards,

Jana

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No problem, thank you for the link

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I found the conflicting shortcut! I am using Citavi on my Mac (with Parallels); the shortcut was from the app "Snagit", "Mission Control Capture":

570d7309ca737bbc47ed0dd7d29e4863

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Dear Serena,

Thank you for sharing your tricky solution!

Kind regards and stay healthy,

Jana

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