New quotations don't appear in the Word Add-In

Pierre d. shared this problem 4 months ago
Known

Dear Team,

When I insert new references in Citavi or new knowledge elements, at the beginning I can insert them in Word, but after some time I don't know why I always have to reload the project in Word.

In the same way, I really appreciate the function that let appear automatically in the Citavi column in Word the new knowledge elements that I insert step by step in Citavi but after some time it doesn't work any more.

Thank you for your help! (I use the 6.3.6.0)

Comments (1)

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Dear Pierre

This, unfortunately, is an issue we could not resolve completely yet. Our developers are working hard to locate the root cause of this matter. In the meantime it should suffice to click View on the Reference tab in the Citavi pane in Word and select Reload project.

Best regards

Sebastian