Navigation Buttons Don't Work

Peter P. shared this question ago

Answered

Hi, Citavi Team

Great software!

I'm not sure if there's a setting I'm missing, but while reading a pdf file from within Citavi, scrolling through the PDF using the UP, DOWN, PAGE UP, PAGE DOWN, END, and HOME buttons don't work.

Is there any way to get them to work, because they're kinda essential to studying PDFs while being able to make annotations, quotations, etc, which are so unique to Citavi and extremely useful.

Thanks!

The same question

Comments (5)

Sebastian P. ● 7 months ago

Hi Peter

I've tried to reproduce this issue here but the keys you mentioned work just fine. Do these keys work in other applications?

Best regards

Sebastian

Reply URL

Peter P. ● 7 months ago

Hi, Sebastian

Thanks for your response. The keys work perfectly in other applications, but while I'm reading a PDF file attached to a Citavi reference from within Citavi, pressing them doesn't lead to any response.

Reply URL

Sebastian P. ● 7 months ago

Hi Peter,

do they work in the full screen view? Please try pressing the F11 key, click into the body of the text and then try one of the keys.

Best regards

Sebastian

Reply URL

Peter P. ● 7 months ago

Hi, Sebastian,

I've just tried that, but they still don't work.

Reply URL

Sebastian P. ● 7 months ago

Hi, Peter

I've asked a colleague to test on a different computer -- same result: the keys work fine. There is probably something else on your system that interferes but it's hard to tell what it is.

Best regards

Sebastian

Reply URL