Loss of link between References and Citations

Fabian v. shared this question 10 months ago
Answered

I opened my document today to find that infront of about 50% of my citations the ?? icon is shown. Similarly the relevant references are not showing the usual V checkmark to indicate that they are cited in the document. I have used the refresh option, checked that I'm using the correct project and tried convert old citavi references (just to see if it did something; these citations where already converted into a Citavi 6 project and appropriate references earlier, and this issue was not apparent at that time).

Is there are any way to fix the link between the citations and references, without manually redoing the citations?

Kind regards,

Fabian

Comments (6)

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The problem seems to have been solved, whereas copying in text references to the project via the Citavi Plugin in the Word bar didn't have an effect, somehow clicking on a reference in the citavi pane and going to assign reference and then copy reference to project > copy all missing references to project, did do the trick. Perhaps I resorted to the forum a bit too quick, but hopefully this might help someone else in the future.

Thanks anyway!

Kind regards,

FA

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Hi, Fabian

Just to check on this issue: Were the references you copied through Copy all missing references to project already present in the project the document was linked to? In other words: Do you now have duplicates in your project?

Best regards

Sebastian

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He Sebastian,

Wauw I hadn't checked that... my project is indeed now showing a 124 duplicates.

I guess I should delete those; is there way to see which of the duplicates is being used as to not delete the one that is currently in the document?

Kind regards,

Fabian

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Hi, Fabian

Yes, there is. Please click on the filter icon above the list of references in Citavi and select By quoted references in current document. You can then invert selection and delete the unwanted references. It still shouldn't have happened that way. Can you remember what happened before the document showed the missing reference links?

Best regards

Sebastian

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Hello,


I am using word 2013 and it happened for me in my thesis with 180 pages and 170 citations.

Why CITAVI has not repair item. Why it happend?


Best regards

Babak Sorkhpour

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Hi, Babak

Could you please send us your Word document for further analysis? Thank you.

To transfer the files, please use our secure upload service

http://www.citavi.com/transfer


So that we can match the files to the issue, please include the URL https://help.citavi.com/en/topic/loss-of-link-between-references-and-citations#comment-119247 in the message field of the upload form.


Thank you!

Best regards

Sebastian

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