Firefox: Citavi 6.1 Picker does not work

John L. shared this problem 6 months ago
Known

"Add PDF document as reference" from the Citavi Picker does not work from my Firefox browser. I see the option, but when I click it, nothing happens.

The selection works fine from Chrome.

How do I make it work from my Firefox browser?

Comments (1)

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Dear John,

Thank you for your message.

In a few weeks we will be releasing all browser pickers with new features and a new design. For this reason, we are not making any changes to the existing Pickers in the meantime even though we're aware that there's a problem when importing PDFs in Firefox 60.


In the meantime, we recommend trying one of the two following workarounds:


a) Save the PDF file locally and then attach it to a reference. Please see https://www1.citavi.com/sub/manual6/en/index.html?101_linking_a_file_to_a_reference.html


b) Import the PDF as a new reference (please see https://www1.citavi.com/sub/manual6/de/index.html?101_importing_pdf_files.html) and then add the URL afterwards.


Kind regards,

Jana