Firefox: Citavi 6.1 Picker does not work

John L. shared this problem 18 months ago
Solved

"Add PDF document as reference" from the Citavi Picker does not work from my Firefox browser. I see the option, but when I click it, nothing happens.

The selection works fine from Chrome.

How do I make it work from my Firefox browser?

Comments (4)

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Dear John,

Thank you for your message.

In a few weeks we will be releasing all browser pickers with new features and a new design. For this reason, we are not making any changes to the existing Pickers in the meantime even though we're aware that there's a problem when importing PDFs in Firefox 60.


In the meantime, we recommend trying one of the two following workarounds:


a) Save the PDF file locally and then attach it to a reference. Please see https://www1.citavi.com/sub/manual6/en/index.html?101_linking_a_file_to_a_reference.html


b) Import the PDF as a new reference (please see https://www1.citavi.com/sub/manual6/de/index.html?101_importing_pdf_files.html) and then add the URL afterwards.


Kind regards,

Jana

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Was this ever resolved in a new firefox Picker? I am having this problem and I see this thread is about 8 months old. Thanks!

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Dear John,

Thanks for your question.

We have not published the new version of the Picker yet as some bugs need to be fixed first.

Thank you for your patience!

Kind regards

Jana

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Dear John,

The new pickers are available with the current beta version 6.3.6., which can be downloaded at http://www.citavi.com/beta

Kind regards,

Jana