Cross-Referencing Knowledge Item to Category

Eugene W. shared this idea 2 years ago
Under Consideration

Wondering is there a way to insert a knowledge item that consists of a hyperlink to a category? So I have a lot of quotes etc. stored as knowledge items under various categories. Sometimes I'm editing the knowledge items under some category, and I realize that there is relevant information in another category that is relevant. What I do now is to simply insert a thought as a knowledge item and reference that other category. This works, but it would be good to be able to insert a hyperlink as a knowledge item. Then as I move and adjust my outline of categories, knowledge items that refer to other categories for related information would stay current.

Replies (1)


Hi Eugene,

Thanks for your questions.

Unfortunately, this is not possible. You can link a knowledge item to more than one category, though.

I've added the suggestion to our internal wishlist, but can't say if or when we can implement it.

Best regards


Leave a Comment
Attach file (NO confidential documents!)