I´ve just recently installed Citavi 6 on my Laptop, but could´nt find the Word Add-in.
So I tried the troubleshooting steps provided, but none seemed to help, since I don´t even see "Word Add-in" as an option in the installation process. (Only Citavi 6 and the three pickers)
Any suggestions?
Hello Mathias
Please repair your Office installation and re-install Citavis Word Add-in (FAQ, solution 3).
Regards,
Peter
Hello Mathias
Please repair your Office installation and re-install Citavis Word Add-in (FAQ, solution 3).
Regards,
Peter
Hello Mathias
Please check solution 1 and 2 of https://help.citavi.com/en/knowledge-base/article/add-in-not-visible-in-word
Kind regards,
Peter
Hello Mathias
Please check solution 1 and 2 of https://help.citavi.com/en/knowledge-base/article/add-in-not-visible-in-word
Kind regards,
Peter
Hello Peter,
thanks for the quick response!
Im using the newest version of office so (2) should not be the issue. To (1), I think I am using the desktop version, but am not sure, here is the product information page of my word:
Hello Peter,
thanks for the quick response!
Im using the newest version of office so (2) should not be the issue. To (1), I think I am using the desktop version, but am not sure, here is the product information page of my word:
Hello Mathias
Please repair your Office installation and re-install Citavis Word Add-in (FAQ, solution 3).
Regards,
Peter
Hello Mathias
Please repair your Office installation and re-install Citavis Word Add-in (FAQ, solution 3).
Regards,
Peter
Thank you very much. Repairing fixed the issue.
BR,
Matthias
Thank you very much. Repairing fixed the issue.
BR,
Matthias
Nevermind - just returned to an old version. Don't have time to figure it out, unfortunately.
Nevermind - just returned to an old version. Don't have time to figure it out, unfortunately.
Hi I am having the same problem. I have a brand new laptop with windows installed and I downloaded Citavi 6 and similar to Felicity I don't have the add on listed in the box. Can you tell me what I need to do. I am doing a PhD so this feature is vital. Thank you
Hi I am having the same problem. I have a brand new laptop with windows installed and I downloaded Citavi 6 and similar to Felicity I don't have the add on listed in the box. Can you tell me what I need to do. I am doing a PhD so this feature is vital. Thank you
Hi im having a similar issue as Jenny M!
I just istalled citavi and there was no word add in. Then i tried to modify citavi and found out that its not even listed as an option. Next i deinstalled citavi and tried to reinstall and this time i tried custom. There i found that its not even an option at installation.
Im running the diagnostics tool right now hopefully im just missing something obvious. =)
Hi im having a similar issue as Jenny M!
I just istalled citavi and there was no word add in. Then i tried to modify citavi and found out that its not even listed as an option. Next i deinstalled citavi and tried to reinstall and this time i tried custom. There i found that its not even an option at installation.
Im running the diagnostics tool right now hopefully im just missing something obvious. =)
Hi im having a similar issue as Jenny M!
I just installed citavi and there was no word add in. Then i tried to modify citavi and found out that its not even listed as an option. Next i deinstalled citavi and tried to reinstall and this time i tried custom. There i found that its not even an option at installation.
Im running the diagnostics tool right now hopefully im just missing something obvious. =)
Hi im having a similar issue as Jenny M!
I just installed citavi and there was no word add in. Then i tried to modify citavi and found out that its not even listed as an option. Next i deinstalled citavi and tried to reinstall and this time i tried custom. There i found that its not even an option at installation.
Im running the diagnostics tool right now hopefully im just missing something obvious. =)
unfortunately, I have the same issue - new laptop and the word add-in feature doesn't work.I did everything as suggested but the addin option is not even listed in the programm features. running the diagnostics tool as well. hope this issue is resolved soon as I need it to write my thesis :)
unfortunately, I have the same issue - new laptop and the word add-in feature doesn't work.I did everything as suggested but the addin option is not even listed in the programm features. running the diagnostics tool as well. hope this issue is resolved soon as I need it to write my thesis :)
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