Attached pdf doesn't open

Максим Х. shared this problem 3 months ago
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Dear Citavi team,

There is an isuue with attaching a pdf file to a reference. The pdf is uploaded but there are only white screen in pdf preview window (as well as in full screen mode). The file normally opens in other programms (like Adobe reader).

(I couldn't attach it here for it has size of 50 Mb)

Citavi version 6.3.15

Best regards,

MKh

Comments (1)

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The problem is solved after reinstalling Citavi. An addition detail to my previous post: these pdf was imported via import menu. May be that was the cause of the problem.


Best,

MKh