I'm having trouble logging into my citavi account. error code : ERR_TOO_MANY_REDIRECTS

Yusuf S. shared this question ago

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Sebastian P. ●

Hi,

please try using the incognito/private mode of your browser. Does the same error occur there, too?

Best regards

Sebastian

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Sebastian P. ●

Hi, Yusuf,

we have now identified the root cause and are aiming to provide a fix as quickly as possible.

Thanks

Sebastian

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Yusuf S. ●

Thanks, my problem is solved. But I cannot create a project on Citavi Web. I also cannot view my projects in the cloud.

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Yusuf S. ●

I've tried. unfortunately the same error persists

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