The word add-in automatically converts fields into static texts

Jingyuan B. shared this question 12 months ago
Need Answer

Dear Sir or Madam,

I have been using Citavi for my thesis writing for a long time. However, a problem related to the Citavi Word add-in also exists occasionally: Before I opened the Citavi project (the sidebar) in MS Word, all the reference fields seem good and will become shaded when the cursor moves to them. However, once I opened the Citavi project, all fields were converted to static texts immediately and I cannot make adjustments to them.

Do you have a solution to this phenomenon? I would highly appreciate your kind assistance since I need to finish my graduation thesis as soon as possible.

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