Login Problem

Matheus N. shared this question 12 months ago
Need Answer


I am having a problem to login in my software 6.11.

On the website I am logged in and my license is working well. However, I cannot login on the software desktop, I tried to install again and other options and until now nothing is working.

When I tried to access my project I have a message saying that my project is not allowed with my license, but I cannot even login there. (I was working on it untill Wednesday and nothing like this happened before.)

When I tried to login, a page is openned on the website which says that will go back to the softwate, but it does not happen.

Someone is facing the same problem or has some solutions?

Files: Cit.JPG

Replies (1)



It is not regarding you. regarding Citavi servers, as usual!

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