Citavi Web not working

josh w. shared this problem 12 months ago
NEW

Hello,

For the last 3 days Citavi Web hasn't been working for me.

Two things happen. Either 1. When I attempt to open my project, I receive an error message "The project can't be loaded right now. Please try again later". Or 2. The project opens, after taking a long time to load, but within minutes I receive an error message that asks me to refresh. This happens over and over.

Is anyone having a similar problem/ able to offer some help?

Thank you.

Replies (3)

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I am having a similar challenge. I just signed up for Citavi web but have been having nothing but trouble accessing it after. Not sure I want to use Citavi if it is this unreliable.

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Hello,

I am using Citavi Cloud, and same problem. By the way, we cannot run Citavi when a problem occurs in the server side.

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Also does not work for me, so upset :(

Every second I get the message "An error has occurred."

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