Knowledge item text color issues

Alexey F. shared this problem 3 months ago
NEW

If you create a new knowledge item and fill the core statement and text input fields, the core statement will have a blue and text field black formatting. However, if you create a new knowledge item only with the core statement, save it and then reopen the knowledge item to cut the core statement into the text field, the text will still remain blue instead of black.

It seems the color of the text doesn't depend on the filed where the text is currently saved but instead on the field where the text was first saved.

This leads to inconsistent view of knowledge items when you edit them.

Leave a Comment
 
Attach file (NO confidential documents!)