Cannot open any projet anymore

Emilie A. shared this problem 47 days ago
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I have encountered a problem with Citavi for a few days now : I simply can not open any of my projects anymore. I am using the free version of Citavi 6, but none of my projet contain more than 100 references. And even the DEMO Fake Food folder is generating this error (see att). The link provided does not help as it only deals with "read-only" file issues.


I have reinstalled the software without success and am now a bit lost on what to do, any ideas? Thanks in advance.

Best Answer
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You can try to install version 6.8, but I don't know if it will work. It would be worth a try. Uninstall Citavi (projects and styles remain if you uninstall it via App&Features) and install that:

https://setup1.citavi.com/release/default/68/Citavi6Setup.exe

Replies (1)

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1

QSR has removed the "100 free" option

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Oh, is that so? Thank you for your answer. It is pretty hard to find infos about it since the Citavi Support still displays a page about this 100-references rule. Is there any way to open an old project, if only to get the annotations back?

Also on the Forum, there is a topic called "I cannot open my project after an update" where someone with a similar issue (just discovered it) got an updated licence for a Citavi-free from Support ; I find it a bit confusing.. Do you know more about this?

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2

You can try to install version 6.8, but I don't know if it will work. It would be worth a try. Uninstall Citavi (projects and styles remain if you uninstall it via App&Features) and install that:

https://setup1.citavi.com/release/default/68/Citavi6Setup.exe

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Version 6.8 works indeed ! Thank you very much for the file, I had deleted it ; now I have access to my work again :)

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