Can not open projects using Citavi 6.10

Tao Z. shared this question 10 months ago
Need Answer

Today I updated Citavi from the version 6.7 to 6.10, and after that I cannot open my local and cloud projects. The error ID was df7aec01-773f-4c37-809e-638e681ea268.

Replies (6)

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I have the same problem and I am losing my precious time now because I cannot work! This is why I keep local projects! Why do I have to log in through a web server when I am using my local projects! This is unacceptable!

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Nice going Citavi, nice going!

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Oh my god I'm having the same Problem and I'm freaking out!!!

Have you found any way of solving this?

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I uninstalled Citavi 6.10 and reinstalled the version 6.7.

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Dear Citavi team,


This problem is becoming recurrent in the last one month and I have a big submission very soon. This instability of server making me lose my precious time and I am nervous what will happen if the server goes down just before the submission. I will be doomed. Please fix this fast!

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Well, they put this on the webpage. There is no even one apology, no sign of when things will go back to normal etc.. They are screwing up people's lives and this is the message they put up. So disrespectful. Adios, Citavi.

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I fixed this problem by removing a third party add-on which not works with Citavi 6.8 from the Citavi Add-Ons folder.

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