Subheadings keep moving...

Davide C. shared this question 39 days ago
Need Answer

Hi! I am working on a cloud project, and I every time I open it my subheadings are shifted of some position. The problem is that only the subheading has moved, and not the knowledge items above it: this results in knowledge items appearing under the wrong subheading, which makes retrieving them a pain, and forces me to reshuffle them manually at every session.

Any idea why this is happening and how to prevent it?

Many thanks!

Comments (3)

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Hello,


Could you please tell me which version of Citavi you are using? You can find the version number in the welcome screen of Citavi (bottom left).


Are you currently working with a copy of the original project?


Best regards,

Anne

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Hello Anne,

I'm using version 6.8.0.0, and working with the original project.

Small correction to my post: "The problem is that only the subheading has moved, and not the knowledge items below it":

best

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Hello,

Thank you for the reply. I have not been able to reproduce the error yet.

Could you please install the current beta version 6.8.6, which can be downloaded at https://setup1.citavi.com/beta/default/Citavi6Setup.exe

Does the problem still occur?

If it does, may I ask you to create a log file for us? We describe the steps in our manual:

https://www1.citavi.com/sub/manual6/en/index.html?finding_bugs_in_citavi_from_launch.html

Thank you very much in advance.

Best regards,

Anne

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