Error message: "Citavi cannot start yet because Citavi has never run from this location before..."

Cihan S. shared this question 3 months ago
Need Answer

Dear community,

When starting Citavi I get the following error message.

894f703cd99c478d46acbb5cc8dd203e

Is there a way to overcome this case?

Thank you.

Replies (1)

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1

Hi Cihan,

Citavi cannot find the "Citavi 6" folder which is by default saved here: C:\Users\[your name]\Documents\Citavi 6

Please click "Browse" and navigate to the location where this folder is saved now. In case you have deleted it by accident, please create a new folder "Citavi 6" on your computer first and navigate to it.

Kind regards,

Jana

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