Word Add-in is missing after installing 6.8 update

Mustafa C. shared this question 23 months ago

Hello everyone,

I have been trying to solve this problem since yesterday. After I updated my citavi to 6.8, Word add-in stopped working. It is not seen on the panel. I am trying to activate it from settings. Every time I put the mark before it, it does not work and when I reopen settings->add-ins, I see there is no mark before it. I have tried so many things, even removing the office and reinstalling it. However, it is not solved. When I uninstall 6.8 and install Citavi 5, it is working! But with Citavi 6.8, it is not working.

I appreciate any suggestions in advance.

Replies (1)


Hi, Mustafa

Could you please check if our virtual assistant resolves the issue?

Best regards


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