Has support for Citavi 5 been dropped or is this a bug?

Animus A. shared this question 2 months ago
Need Answer

2020.5.6.8 is the last version of Citavi picker for Firefox that properly detects running Citavi 5 projects. I just wanted to ask if support for Citavi 5 has been dropped completely or latest versions of picker have some sort of bug that needs fixing. Thanks!

Best Answer
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Hi,


Thanks for your message.

The current Firefox Picker version 2020.12.11.4 should also work with Citavi 5 (as long as Citavi 6 is not installed on your system).


Please follow this short guide in our manual to repair your Citavi 5 installation:

https://www.citavi.com/sub/manual5/en/index.html?repairing_installation.html


We recommend to restart your PC as next step.

Kind regards,

Jana

Comments (1)

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1

Hi,


Thanks for your message.

The current Firefox Picker version 2020.12.11.4 should also work with Citavi 5 (as long as Citavi 6 is not installed on your system).


Please follow this short guide in our manual to repair your Citavi 5 installation:

https://www.citavi.com/sub/manual5/en/index.html?repairing_installation.html


We recommend to restart your PC as next step.

Kind regards,

Jana

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1

Thanks! Since it was a fresh Windows-Firefox-Citavi 5 installation, I didn't realize that repairing can solve my problem. I'll keep this solution in mind next time.

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