The references list don't appear in the word document after I updated Citavi

Ahmed A. shared this question ago

Answered

After I updated the Citavi to version (6.7.0.0), the reference list no longer appears in the word document, although Citavi itself opens the project.

Replies (1)

Jana B. ●

Hi Ahmed,

Thank you for your message.

Please follow the steps in our video if your bibligraphy has disappeared from your Word document.

Kind regards,

Jana

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Ahmed A. ●

Thanks, Jana, For your answer, but the problem all Citavi buttons appear in gray color; I have attached a screenshot.

Regards

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Jana B. ●

Hi Ahmad,

Thanks for your screenshot. Your project does not load in the Citavi Word Add-in.

To fix the problem, please install the current beta version 6.7.5, which can be downloaded at https://setup1.citavi.com/beta/default/Citavi6Setup.exe

If you are working in a team on a joint cloud project, please let your colleagues install the beta version as well.

Kind regards,

Jana

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Ahmed A. ●

Hi Jana,

I am grateful for your help. The problem was solved, and everything works.

Regards

Ahmed

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