Missing projects (cloud and local)

Lucia L. shared this question 11 days ago

I had two projects on my account: 1 cloud and 1 local. I am login in to my citavi account from a new computer and I can't see them.

Comments (1)


Hello Lucia

You have created two different Citavi accounts:

  • l***@stud.uni-g***.de
  • s***@uni-g***.de

You have now logged on to the new computer with a different account than on the old one. If you merge the two accounts, the problem for the cloud project is solved.

As for the local project: You must first copy the local project from the old computer to the new one.

Kind regards,