Word add-in opens the project but it doesnt show it

Rodrigo B. shared this question 2 years ago
Need Answer


I open my Word, go to Citavi add-in and click to open the assigned Citavi project. Citavi starts and opens the project, however, nothing happens in my Citavi word add-in pane and the project doesn't show up there!

I updated both Citavi and Word versions, but the problem was not solved. I opened today the ticket 15 0011 at WAInspector in order to send you further details.

Replies (1)


Hello Rodrigo

I recommend trying the solution from this FAQ article: https://help.citavi.com/en/knowledge-base/article/incorrect-registry-value

Kind regards,


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