Full text search is not reliable

SHIBO J. shared this problem 36 days ago
Known

Full text search is a very useful and important function for me but there are some problems with it.

I have met two problems many times:

1. The articles shown in the search results may not actually contain the keywords I entered, especially when the keywords are a small sentence or phrase. Is this because the sentence or phrase is not searched as a whole?

2. When I set some a little complex search conditions, the search process runs very slow and sometimes even jumps an error to interrupt the search process without displaying search results.

Comments (1)

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Hello,

Unfortunately, there are problems with the full text search currently, and we are already working on a solution. We expect to be able to solve them by the end of the month. At the moment, all I can do is to apologize for the inconvenience and ask for a little patience.

Best regards,

Anne

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Got it, Thank you~

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The search function does not work properly until now.

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Hello Shibo,

We are sorry that the full text search is still not working as expected.

Our developers have found the cause of the problem but it takes more time to fix the issue as expected.

We will inform in the news section of the welcome screen as soon as the issue is fixed.

Please accept our apologies for the inconvenience.

Kind regards,

Jana

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OK, thanks ~

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