Any way to do bulk (or mass) edits of knowledge items?

David S. shared this question 12 days ago
Answered

Is there any way to perform a bulk (or mass) edit of knowledge items? I'd like to add a new category to each knowledge item that has a particular keyword associated with it. If I could do that automatically, that would save tremendous time over having to edit each knowledge item individually.

Thanks!

Comments (2)

photo
1

Hi David,

Please follow the steps in this short video.

Kind regards,

Peter

photo
1

Perfect! Thanks very much. I knew that capability had to exist; I just couldn’t find it.

Thanks again.

David