Any way to do bulk (or mass) edits of knowledge items?
Answered
Is there any way to perform a bulk (or mass) edit of knowledge items? I'd like to add a new category to each knowledge item that has a particular keyword associated with it. If I could do that automatically, that would save tremendous time over having to edit each knowledge item individually.
Thanks!
Hi David,
Please follow the steps in this short video.
Kind regards,
Peter
Hi David,
Please follow the steps in this short video.
Kind regards,
Peter
Perfect! Thanks very much. I knew that capability had to exist; I just couldn’t find it.
Thanks again.
David
Perfect! Thanks very much. I knew that capability had to exist; I just couldn’t find it.
Thanks again.
David
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