Any way to do bulk (or mass) edits of knowledge items?

David S. shared this question ago

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Is there any way to perform a bulk (or mass) edit of knowledge items? I'd like to add a new category to each knowledge item that has a particular keyword associated with it. If I could do that automatically, that would save tremendous time over having to edit each knowledge item individually.

Thanks!

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Comments (2)

Peter M. ● 4 months ago

Hi David,

Please follow the steps in this short video.

Kind regards,

Peter

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David S. ● 4 months ago

Perfect! Thanks very much. I knew that capability had to exist; I just couldn’t find it.

Thanks again.

David

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