Word is reacting slowly


If you’ve noticed that Word seems to react more slowly when working with Citavi’s Word Add-In, it could be due to one of the following reasons:

Possible Causes

Microsoft Word

Word becoming unresponsive and suffering from slow performance are common issues that may be unrelated to Citavi. Please find below some fixes and workarounds:

  • Disable "AutoSave" if using OneDrive
    If you save your Word file in OneDrive, the AutoSave feature can make it seem like Word is no longer responding each time the document is saved. Disable this feature and save changes manually instead, for example, by pressing Ctrl+S.
  • Disable hardware acceleration on slower computers.
    Office 2013 has a built-in option for hardware acceleration that can cause problems on slower computers. Try disabling the feature in Word's Options [Screenshot]. It can also help to disable and then enable the feature after restarting Word.
  • Office 2013 and later use an accelerated method to draw the Office UI and the content. This includes relying on hardware acceleration, which on some slower computers may cause problems. Disable hardware acceleration in the Options menu (screenshot), and then exit and restart Word. Disabling the acceleration and enabling it again after restarting Word might also solve the issue.
  • Install missing Office updates.
    Installing the latest updates to Office may solve any outstanding issues. Make sure you are running the latest, updated version of Office by clicking Update & security, and then Windows Update. Alternatively, in Word 2016 you will also find an update option under File > Account > Update Options > Update Now.

Complex Citation Styles

The speed with which Word processes operations related to Citavis Word Add-In may depend on a number of factors:

  • Hardware: CPU, RAM
  • Software: other background processes, other add-ins
  • Word: embedded objects (for example Excel files), document length
  • Citavi: citation styles that include cross-references, mistakes in user-created styles

Some footnote citation styles are updated with every new reference added.

The update is necessary in the following cases:

  • checking whether a title has been cited before (ibid., see footnote x)
  • checking whether there is more than one publication by a single author (idem)
  • if a citation style script suppresses specific reference types in the bibliography

Citavi’s Word Add-In features three ways to reduce the amount of operations processed:

  • Temporarily disabling automatic citation style formatting (screenshot).
  • Temporarily disabling the bibliography (screenshot).
  • Temporarily switching to a different footnote style (for example, British Journal of Public Science), and then reverting back to the original style upon completion of the work.
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