Using Citavi Web

Important details

Do I need an account to use Citavi Web?

Yes, you will need a personal account. 

Create a Citavi Account if you don't yet have one. Otherwise, log into your account to start using Citavi Web.

Do I need a license to use Citavi Web?
Yes, you will need a separate license for Citavi Web. A license for Citavi 6 is only valid for the desktop version, but many universities also offer Citavi Web as part of their site license. You can activate a thirty-day trial for Citavi Web for free here before you purchase a license in our shop.
How does Citavi Web interface with Word?

Citavi Web does not work with the Word Add-In, but there is a new tool: The Citavi Assistant is installed via the Office Add-ins store. Our video shows how.

Can I work with my existing cloud projects in Citavi Web?

We don't recommend working with existing projects. You will see your existing projects when you start Citavi Web, and you will be able to open them. However, you should not yet work with these projects in Citavi Web.

Why? Formatting of quotations and thoughts and formatting in the Abstract, Evaluation, and Table of contents fields could be lost if you make changes to the text. This is because Citavi Web does not yet support complex formatting (bold, italics, colors etc.) in text fields.

We will let you know in the "News" column once this restriction no longer applies. 


Add [WEB] to the names of your Citavi Web Beta projects so that you don't mix them up with your Citavi for Windows projects. 

Can I export my data if I no longer want to work with Citavi Web?

Yes. Export your bibliographic information in RIS format and download all your PDF files.

I found a bug. How can I report it?

There are two types of errors you can expect to encounter:

  • Citavi Web displays an error message along with the option to send the bug report to the Citavi Support team. It's helpful for us if you include a short description of the steps that led to the error before sending us the error message.
  • Citavi Web does not display an error message but you still notice something strange. In this case, please use this bug report form. If you're testing extensively, you may want to bookmark the link.
Where can I get assistance?

We read every bug report! However, we will not respond to every single one. We will get in touch if we have follow-up questions or would like your help to better pinpoint the bug.

If you have questions about how to use Citavi Web or want to share requests for new features, check first if there's already a discussion on that topic in our forum. The forum is also the best place to ask new questions.

If you would rather not post publicly, you can also write to us at

What's next?

Some features are still missing in Citavi Web.

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