Thank you for using Citavi Web! This FAQ explains what you need to know.
The most important points
- Create a Citavi Account if you don't yet have one.
- Start Citavi Web here. Log in with your Citavi Account information.
We don't recommend working with existing projects. You will see your existing projects when you start Citavi Web, and you will be able to open them. However, you should not yet work with these projects in Citavi Web.
Why? Formatting of quotations and thoughts and formatting in the Abstract, Evaluation, and Table of contents fields could be lost if you make changes to the text. This is because Citavi Web does not yet support complex formatting (bold, italics, colors etc.) in text fields.
We will let you know in the "News" column once this restriction no longer applies.
Add [WEB] to the names of your Citavi Web Beta projects so that you don't mix them up with your Citavi for Windows projects.
Yes, you will need a separate license for Citavi Web. A license for Citavi 6 is only valid for the desktop version.
However, it is not yet clear which universities will also offer Citavi Web as part of their site license.
Alternatively, until it is clear whether your university also offers a license for Citavi Web, you can use the previous entry point (usable without license until July 9, 2021): Citavi Web Beta.
Yes. Export your bibliographic information in RIS format and download all your PDF files.
We will publish important information about Citavi Web in the News column on the main page of Citavi Web Beta.
The beta test was finished at the end of May 2021.
There are two types of errors you can expect to encounter:
- Citavi Web displays an error message along with the option to send the bug report to the Citavi Support team. It's helpful for us if you include a short description of the steps that led to the error before sending us the error message.
- Citavi Web does not display an error message but you still notice something strange. In this case, please use this bug report form. If you're testing extensively, you may want to bookmark the link.
We read every bug report! However, we will not respond to every single one. We will get in touch if we have follow-up questions or would like your help to better pinpoint the bug.
If you have questions about how to use Citavi Web or want to share requests for new features, check first if there's already a discussion on that topic in our forum. The forum is also the best place to ask new questions.
If you would rather not post publicly, you can also write to us at email@example.com.
Some users have recently started to see only a permanent loading circle instead of the project.
If you are using Windows, you can install the current beta version (download). After logging in to Citavi 6, open your cloud project via the Welcome Screen > Open project > Cloud tab.