References and quotations can no longer be inserted

Problem

Although the Word Add-In is enabled and references are displayed, it's not possible to insert new references into the document.

Cause

The Citavi version number and the Word Add-In version number differ. You can view the version number in Citavi by clicking Help > About. In Word, on the Citavi ribbon, click About.

Solution

See The Word Add-In Version and the Citavi Version differ

Is article helpful?