The Citavi Add-In for Word is not working or not working as it should be.
Cause
One or more of the following Add-Ins is installed in Word:
- Acer Cloud
- Acer abDocs
- Autodesk Vault Word Add-In
- Bibliographix (Version 7)
- Easy Document Creator (Samsung)
- Imagic Word Report
- Mendeley Desktop
- PDF-Architect 2
- PDFElement 6
- Smart Tools Publishing
- Smart Tools AutoBackup
- Veodin KeyRocket
- Writing Outliner
Solution
Disable the add-in(s): In Word, click File > Options > Add-Ins > Manage [COM-Add-Ins] > Go. After that, clear the checkbox for the problematic add-in(s) and click OK.