Other add-ins are blocking the Citavi Word Add-In

The Citavi Add-In for Word is not working or not working as it should be.

Cause

One or more of the following Add-Ins is installed in Word:

  • Acer abDocs
  • Acer Cloud
  • Autodesk Vault Word Add-In
  • Bibliographix (Version 7)
  • DocxManager
  • Duden Korrektor (up to Version 12)
  • E-Porto-Add-In - INTERNETMARKE (Deutsche Post)
  • Easy Document Creator (Samsung)
  • Imagic Word Report
  • Mendeley Desktop
  • PDF-Architect 2
  • PDFElement 6
  • Smart Tools AutoBackup
  • Smart Tools Publishing
  • Soda PDF
  • Veodin KeyRocket
  • Writing Outliner

Solution

Disable the add-in:

  1. In Word, click File > Options > Add-ins.
  2. Towards the bottom of the window, where it says Manage, click the Go button.
  3. In the dialog box, select the add-ins you want to disable or remove.
  4. To disable the add-in, just uncheck the box in front of its name.
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