"Navigation to the webpage was canceled"

Instead of the login window, you see this message:

Navigation to the webpage was canceled. Confirm that the website address http://citaviweb.citavi.com is correct.

Cause

Your Internet options do not allow cookies.

Solution

Add an exception for citavi.com:

Windows 10 or 8

  1. Click Search.
  2. Enter Internet Options.
  3. Click the Privacy tab.
  4. Click Sites.
  5. Enter citavi.com in the Address of website field.
  6. Click Allow.

Windows 7

  1. Click the Windows button to open the Start menu.
  2. Click Control Panel.
  3. Click Network and Security.
  4. Click Internet Options.
  5. Click the Privacy tab.
  6. Click Sites.
  7. Enter citavi.com in the Address of website field.
  8. Click Allow.


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