Login window only shows background image

The login window opens but only shows the background image:

Cause

Your Internet settings in Windows are conflicting with the correct output of the login window.

Solution

Windows 10 and 8

  1. Click Search.
  2. Enter Internet Options.
  3. To enable Javascript (Internet zone): On the Security tab, click the Internet zone > Custom level > Scripting > Active scripting and then click Enable.
  4. To enable Javascript (Trusted sites): On the Security tab, click Trusted sitesCustom level > Scripting > Active scripting and then click Enable.
  5. Add trusted sites by clicking Security > Trusted sites > Sites. In the Add this website to the zone field, enter https://citaviweb.citavi.com and https://code.jquery.com/

Windows 7

If you're still using Internet Explorer 8, please update to Internet Explorer 11, even if Internet Explorer isn't your default browser.

  1. Click the Windows button to open the Start menu.
  2. Click Control Panel.
  3. Click Network and Security.
  4. Click Internet Options.
  5. To enable Javascript (Internet zone): On the Security tab, click the Internet zone > Custom level > Scripting > Active scripting and then click Enable.
  6. To enable Javascript (Trusted sites): On the Security tab, click Trusted sitesCustom level > Scripting > Active scripting and then click Enable.
  7. Add trusted sites by clicking Security > Trusted sites > Sites. In the Add this website to the zone field, enter https://citaviweb.citavi.com and https://code.jquery.com/
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