Login window only shows white page

The login window opens but only shows a white, empty window without fields or text:

Cause

Your Internet settings in Windows are conflicting with the correct output of the login window.

Solution

Windows 10 and 8

  1. Click Search.
  2. Enter Internet Options.
  3. On the Advanced tab, check the box for Enable DOM Storage.
  4. Click OK.
  5. Restart Citavi 6.

Windows 7

If you're still using Internet Explorer 8, please update to Internet Explorer 11, even if Internet Explorer isn't your default browser.

  1. Click the Windows button to open the Start menu.
  2. Click Control Panel.
  3. Click Network and Security.
  4. Click Internet Options.
  5. On the Advanced tab, check the box for Enable DOM Storage.
  6. Click OK.
  7. Restart Citavi 6.
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