Incorrect registry value

The Citavi tab is not visible in Word or Citavi's Add-In was disabled after closing and restarting Word.

Solution

We recommend that only experienced users access the Registry Editor to edit the registry.

  1. If the Citavi tab has never been displayed in Word, please check if Citavi's Word Add-In was actually installed.
  2. Please also check whether the Word Add-In was disabled by Word.
  3. Open the Windows Registry Editor: Click the Search symbol on the Windows taskbar, and enter regedit in the search box. Click the search result (screenshot).
  4. Search for the following subkey:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Word\Addins\SwissAcademic.Citavi.WordAddIn.Connect
    or, if you are using 64-bit version of office, search for
    HKEY_CURRENT_USER\SOFTWARE\WOW6432Node\Microsoft\Office\Word\AddIns\SwissAcademic.Citavi.WordAddIn.Connect
  5. On the right side of the window, double-click LoadBehavior.
  6. In the Value data field, enter the number 3 (screenshot).
  7. Close the Registry Editor.
  8. Open your Citavi project and then open Word.
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