Missing cloud project

If your cloud project isn't listed on the Citavi 6 Welcome Screen, you can find your project by doing the following:

  1. In the upper-right corner of the Citavi 6 Welcome Screen, log out of your Citavi Account: 
  2. Log in to your Citavi Account with the account you used to created your cloud project.
  3. On the Citavi 6 Welcome Screen, click Open project.
  4. You can find your project on the Cloud tab.

Important
You can only see the projects from the account that you used to log in to Citavi.
If you have more than one account, we recommend merging your accounts.

If you still don't see a certain project, it may be because you were invited to work on the project and are not the project owner. It's possible that the project owner deleted the project. In this case, check your email inbox to see if you received an email about the deleted project. The project owner has ten days to restore the project before it is permanently deleted.

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