Problem
You received an email on May 27, 2021 that your storage space was used up or close to being used up. This was due to a calculation error in Citavi.
Solution 1
Please restart Citavi 6 so that your storage space is correctly recognized again.
Solution 2
Please install the update to the current beta version of Citavi (download here).
If that doesn't help, log out and then log back in again:
- On the Citavi 6 Welcome Screen, click the icon in the upper-right with your initial to log out:
- Log in to Citavi again.
- At the bottom of the Welcome Screen, click Open project.
- You should see your missing project on the Cloud tab.