The Citations tab is missing fields

(Citavi 6 only) Using Citavi's Word Add-in, you inserted a reference into your document and have now highlighted it under the Citations tab for further editing. However, the fields Page range, Prefix and Suffix are not visible.

Background

This issue only occurs when using Windows 10 and a specific version of Microsoft Word 2016.

Solution

Please follow these steps when opening your document:

  1. Close Citavi and Word.
  2. Start Citavi, open your project and wait until it has been fully loaded.
  3. Open the Word document that you want to edit by double clicking the file in the Windows File Explorer.
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